Main areas of work

  • Mentoring and performance coaching, Cognitive Behavioural Coaching
  • Workshops, facilitation and development in topics including
  • High performance team skills: creativity and problem solving; managing personality and emotions; collaboration and innovation; leadership from within
  • Skills for great managers: effective managerial conversations, delegation, assertiveness and positive people management; influencing, negotiating and resolving conflict; motivating in times of change; embedding real change and innovation emotional intelligence
  • Skills for highly effective individuals: decision making and the entrepreneurial mindset; resilience and positive psychology; performance under pressure; consultancy and diagnostic skills; customer service
  • Coaching skills for managers: the art of listening, performance coaching; cognitive behavioural coaching; managing behavioural and conversational patterns; developing a coaching culture
  • Drama based  learning – particularly effective in coaching skills, assertiveness, influencing and negotiating, managing conflict, managerial conversations
  • Conflict resolution: relationship building and emotional literacy/intelligence

Associate Description

Previous work:

Extensive programme of team and management development including MBTI, Leadership, Conflict, Positive Psychology, Coaching Skills, Managerial Conversations, Performing under pressure, Consultancy skills, Relating to Customers – Newcastle University

Variety of contracts including drama based learning for managers, team development workshops, coaching skills – Sogno Ltd

Contact details:

Organisation : Hapsis Innovation Ltd

Email : robertallen@hapsis.co.uk